Pursuing the Perfect Claims Experience: Unpacking the potential of technological change

Watch this on-demand panel session, find out how to reach the holy grail Lemonade-model reality in claims.

The panel discusses:

• Leveraging AI, automation and data analytics to deliver superior claims experiences for customers and insurers alike
• How viable is a future of instant settlement?
• Finding the right balance: how can you ensure technological innovation doesn’t remove the human touch entirely?
• How can new technologies be deployed to better combat fraud in claims?
• What challenges do legacy systems, legacy data and legacy thinking still present?
• What fundamentally stands between insurers and reaching the holy grail Lemonade-model reality?

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