SAN CARLOS, CA — May 19, 2008 —MarkLogic Corporation, a leading provider of infrastructure software for information applications, today announced an OEM partnership with OpenConnect, an innovator of automated business process discovery and analytics solutions. OpenConnect has implemented MarkLogic Server as the foundation for Comprehend, a new business process intelligence platform that provides secure and scalable real-time access to valuable business process insights, which enables organizations to improve customer service and satisfaction.
Many organizations struggle to fully understand root causes of process variations for routine activities – for example, in the financial industry this might include processing loans or transferring funds. Whereas traditional methodologies rely on rigid static data extraction to create process metrics, OpenConnect’s Comprehend allows customers to ‘plug into’ existing enterprise systems to receive an interactive and dynamic picture of these business processes.
OpenConnect has licensed and embedded MarkLogic Server as the database component of its Comprehend software platform. MarkLogic Server ingests massive quantities of XML describing process events as they happen and runs complex XQueries to uncover valuable process analytics. Using this analysis, OpenConnect’s customers can implement improvements to these processes that will yield dramatic and measurable returns to the business bottom-line.
“Comprehend provides capabilities to monitor and examine root causes of variations in real-time dynamic business processes. The key to process analytics is capturing and analyzing a great deal of dynamic data describing process events, where not only is the data dynamic, but the very structure of the data is constantly changing. We needed transactional query capabilities that would easily aggregate and analyze the unstructured, multi-dimensional data that spans the enterprise,” said Ed Peters, CEO of OpenConnect. “MarkLogic Server was a natural fit for OpenConnect’s Comprehend as it is schema independent and highly scalable, providing our customers with a powerful, XML database and XQuery engine that are essential building blocks for business process analytics.”
“We are very pleased to partner with OpenConnect to deliver highly valuable and actionable content to the enterprise,” said Andy Feit, senior vice president of marketing at MarkLogic Corporation. “The OpenConnect solution provides real-time visual analysis of organizations’ actual business processes, in a uniquely powerful, targeted, and easy-to-understand application. MarkLogic Server provides the core query functionality and the raw transactional horsepower to handle the large volumes of dynamic XML message traffic that this new class of ‘content intelligence’ application requires.”
OpenConnect has created the first software designed to automatically discover the business process inefficiencies that hinder operational growth. Using patent-pending process analytics, OpenConnect provides businesses with continuous, real-time views of the activities and variations that affect day-to-day operations. Armed with this information, executives can make the quick, incremental improvements that will increase process efficiency, improve employee productivity and raise profitability. With a rich history of developing innovative technology, OpenConnect’s products are distributed in more than 60 countries and used by more than 60 percent of Fortune 100 companies. For more information on OpenConnect, visit www.oc.com.