24/7 Support

Customers bet their businesses on MarkLogic, and we’re there for them 24/7 with quick, responsive support from knowledgeable support engineers. Enterprise customers supporting mission-critical applications should not waste time in multi-tier support queues, so we don’t use them. Instead, we connect you directly with an engineer who has real experience building, deploying and supporting production MarkLogic applications.

Our global support organization can follow the sun to work urgent issues until they’re resolved. And, with the backing of our product development and professional services organizations, we provide holistic solutions to ensure your long-term success.

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