Customers bet their businesses on MarkLogic, and we’re there for them 24/7 with quick, responsive support from knowledgeable support engineers. Enterprise customers supporting mission-critical applications don’t want to waste time in multitier support queues, so we don’t use them. Instead we connect you directly with an engineer who has real experience building, deploying and supporting production MarkLogic applications.
Our global support organization can follow the sun to work urgent issues until they’re resolved. And with the backing of our product development and professional services organizations, we can provide holistic solutions to ensure your long-term success.