Last updated: March 20, 2017
MarkLogic is strongly committed to protecting the privacy of site visitors, prospects, and customers. We will not sell your personal information to anyone. The information you give us as part of registration will be processed by MarkLogic and its ASPs entirely within the United States.
The purpose of this policy is to explain the types of information we obtain from users through the MarkLogic web sites (the “Site”), how the information is obtained, how it is used, how it may be obtained by others, and how its use and disclosure can be restricted.
999 Skyway Boulevard, Suite 200
San Carlos, CA 94070
MarkLogic’s web site is governed by the following privacy principles:
Principle 1: General Data Collection
Our site automatically gathers certain anonymous traffic information, such as Internet protocol addresses and other numeric codes used to identify a computer. This information is aggregated and does not personally identify you, but it helps us improve the site and the services we offer. For example, we may use IP addresses to monitor site usage to better prepare for anticipated traffic patterns. We may also gather user information that we save on your computer (not on our server) as “cookies” in order to streamline the site experience.
Principle 2: Information Requests
MarkLogic requests personal information from you in order to gather your contact information, such as name, company name, address, number, email address, and postal code. Some of this information is optional and you may choose not to provide it. MarkLogic does not intentionally gather personal information from visitors who are under the age of 13. If a child under 13 submits personal information to MarkLogic and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. MarkLogic may use the information to contact you to further discuss your interest in our company and products, to send information regarding product updates, and to send a newsletter. You can opt out of being further contacted by us, or receiving such further information from us by clicking here. Except as stated in this policy or as provided in a separate MarkLogic license or services agreement, we do not disclose your personal information to any third party. MarkLogic reserves the right to maintain information on customers who have violated our license and services agreement.
Principle 3: Disclosure
MarkLogic will not sell your individual information to any third parties. MarkLogic does not disclose your personal information to third parties, except as set forth in this policy and in cases where MarkLogic, acting in good faith, believes that such action is necessary to: (1) conform to legal requirements or comply with a legal process, such as a search warrant, subpoena, or court order; (2) protect and defend the rights or property of MarkLogic; or (3) enforce our license or services agreement(s).
MarkLogic may share your personal information with third party service providers to: provide you with the Services that MarkLogic offers you through our Site; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to the Company.
Principle 4: Solicitation
By registering at this site, you are authorizing MarkLogic to email you requested documents, a periodic newsletter, and occasional invitations to attend MarkLogic and/or MarkLogic partner activities. MarkLogic will not send you any unsolicited information, including email, if at any time you decide to opt-out of receiving such information by clicking here. If you subsequently register at this site, and decide again you would like to opt-out of receiving such information, you will need to click the opt-out link again. However, under certain circumstances, MarkLogic may be required to send customers updated information about our products.
Some frequently asked privacy questions:
What are Cookies?
Cookies are small text files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites work, or work more efficiently, as well as to provide business and marketing information to the owners of the site. Cookies also enable a web site to tailor information presented to you based on your browsing preferences, such as language and geographical region. For more detailed information about cookies visit www.allaboutcookies.org. To opt out from behavioral advertising by networks adhering to the Network Advertising Initiative visit http://www.networkadvertising.org/managing/opt_out.asp.
What types of Cookies are used by MarkLogic?
The cookies used on this site are described according to the following cookie categories:
Strictly Necessary. These cookies do not collect any information about you that could be used for marketing purposes or to track your navigation on other websites.
Performance. These cookies do not collect any information about you that could be used for marketing purposes, to track your navigation on other websites, or to send you targeted ads. These cookies collect information about how visitors use our website, for instance which pages they go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies you.
Functionality. We do not use functionality cookies to target you with advertisements on other websites. These cookies allow the website to detect some features of your device, for instance if you are using a mobile to navigate, and to remember choices you make (such as your user name, language or region you are in) and provide enhanced, more personal features. These cookies can be used to remember changes made to text size, fonts and other parts of web pages that can be customized. They may also be used to provide services you asked for such as watching a video, initiating a chat, or commenting on a blog. These cookies cannot track browsing activity on other websites.
If you have registered your product and created a MarkLogic account, we will match the information gathered from our cookies with any information you have given us about yourself, or that is stored in your MarkLogic account, or that we have otherwise collected about you for the purposes explained in this Privacy Statement.
You can opt out from any of these cookies by adjusting your browser settings to reject cookies. If you have previously visited our websites, you may also have to delete any existing cookies from your browser.
Many of our cookies are functionality cookies and some of these cookies are managed for us by third parties. You can control the use of these cookies through your browser settings, but if you opt out from them, we may be unable to offer some services or support and we may also be unable to remember your preferences or that you did not want a certain service.
Is my personal information secure?
The personal information collected by MarkLogic is stored in secure operating environments that are not available to the general public. However, no data transmission over the Internet, electronic communication between parties, or networks and associated storage available over the Internet can be guaranteed to be 100% secure. Consequently, while we strive to protect your personal information, MarkLogic cannot ensure or warrant the security of any information you transmit to us.