Although financial services companies work with money, your real currency is information. Whether they’re engaged in financial analysis, credit rating, or deal directly with customers through a contact center, your employees need highly role- and task-specific information to make the best business decisions.

Among the first industries to embrace XML, much of the transactional information in financial services is well structured as FIXML, FpML and other industry standards. Similarly, non-transactional information such as market data and financial reports has been standardized on formats like MDDL and XBRL. However, most of the non-transactional content employees need hasn’t been standardized and is spread across a wide range of applications and systems. That’s why leading financial services firms—whether in banking, insurance, brokerage or other segments—rely on Mark Logic to integrate their standardized and non-standardized content, so they can unlock its full value and make better, faster decisions.

Financial Analysis and Equities Research

Whether you are trading stock options or derivatives, the financial services industry has standardized on XML formats such as FIXML and FpML to report transactional data. To manage and analyze this data, leading financial services firms have turned to MarkLogic Server to develop XML content warehouses that allow them to mine and analyze this high-value data. Built specifically to handle the complexities of XML content, its complete implementation of XQuery delivers deeper, broader capabilities than relational databases and other technologies. MarkLogic is also able to handle hundreds of terabytes of transactional content while maintaining sub-second query response times.

Marketing

In highly competitive personal finance areas such as credit cards, retail banking and loans, targeting customers with personalized materials is crucial to retaining existing business and generating new revenue. MarkLogic allows companies to integrate content from multiple sources, and create context-specific marketing materials to target extremely narrow audiences. MarkLogic also allows them to deliver those marketing materials in multiple formats and to a wide variety of devices. Similarly, Mark Logic can dynamically assemble content from diverse sources into newsletters and information portals that are specific to a customer’s portfolio or the products he uses.

Contact Centers

With the proliferation of new and complex financial products, service representatives in contact centers are increasingly challenged to respond to customer inquiries and complaints. Unlike other search or knowledge management solutions, Mark Logic is able to integrate all the content service representatives need, from sources such as CRM, billing and other systems, and provide customer- and product-specific answers to questions instead of a list of links and documents.

Partners

Mark Logic works with a wide range of financial services technology , OEM and services partners to provide our customers with deep industry expertise and the most effective solutions possible. Our technology partners collaborate with our developers and consultants to ensure that our products work together seamlessly, while our OEM partners embed our technology in their products to provide end-users with market-leading capabilities. Similarly, our network of service partners provides important services that are key to delivering complete, tailored solutions to our customers. Click here for more information about these and other Mark Logic partners .